In what way is my account fixed? I see I can withdraw $1000 instead of $500...is that good or what? What happen next time I win? Will the software lower it back to $500 again?
Manager Julia at Paradise8 already told me I dont qualifie for any promos due to high levels of promotional abuse coming from my country but she have bypassed this after revewing my account (which most of all other
Rival have not) so every time I email her she adds some promos and free chips. very nice of her but after that were cleared up my limits were suddenly $500/week...
And I dont think they working with my account at all on weekend when Im waiting for at least 2 replays on my mails sent before the weekend. For ex I got a 5% cashback today on my deposits this week...but when Im a Golden Sun member I should get 10%...and when Im from Sweden I shouldnt get any bonus at all but still I got it but the wrong one...that Live Support had to forward my question to the right department and they will contact me by mail....as they always say... I also got these welcome mails with a No Deposit bonus included when you get a new VIP level...but the bonuses were not credited but still I got the mails...and when i asked about it they once again had to forward my mails to right department for investigation and then the bonus were credited...
Its nice Julia trying but goin through all this really annoys me big time...they seem to have no control over themselvs and the system and what rules apply!
Rachel at Pantasia tryng to keep my account active too after Rivals new rules that excluduing everyone with no mercy just because they live in the same country as an bonus abuser.
When they treat loyal player so badly and are hung up on bonus ubusers this is not a place for me... Everyone is a bonus abuser nowaday no matter how much you have deposited. Bonuses are not very important...all these other things like delays, superstupid limits and all kind of issues just made my cup spill over...I awaits their answer then Ill probably close my accounts at Paradise8 too.