Sorta a complaint

[lkvikings]

While I was playing at a new RTG tonight I received a pop-up to contact support by phone or live chat to verify information. I have no problem verifying information but one thing that I can't stand is when I am playing a game and get a pop-up..sorta screws with my mo-jo (not that I really ever have any). So I finish playing and contact live support only to be asked if they could call me to verify information over the phone which I agreed to. Is it just me or was this a little excessive?

 

[judyb57]

I got the same pop-up. I just closed it as I was busy playing. Later I got an email from them asking me to send in proof of ID and faxback form etc. It didn't bother me at all.

 

[vixen777]

I am with you on that I HATE getting pop ups while I play that is so annoying to me and intrusive!

 

[labell]

one thing that I can't stand is when I am playing a game and get a pop-up..sorta screws with my mo-jo

lol me too

I don't mind verifying id, but prefer the request to be emailed to me. Or to be in my messages in the lobby.

 

[cas1944]

I hate pop ups almost as much as having a casino go down for maintenance in the middle of game play! Especially when the slots are hot!!

:hmmr​