Paste and Pay Inquiry

[Luck3Sevens]

Has anyone ever had a payment deducted from Paste and Pay but not credited by the casino? I'm having this issue right now. I'm wondering what I am in for.

 

[Luck3Sevens]

Wow. DISREGARD! The "ink" wasn't dry on my post before I got this message from the casino.

Dear xxx,

We have credited the $x manually to your account.

Should you require any further information or assistance, please feel free to contact us at the below-mentioned telephone numbers and/or e-mail address.

Enjoy playing in the casino!

Yours Sincerely,

April
Casino Support


Thank you Lucky Club!

 

[Luck3Sevens]

And from Paste and Pay! Great customer service! I literally just sent out these emails!
Good day,

There appears to have been a technical glitch at the time you attempted to redeem this portion of your voucher.

We have requested for the merchant to credit your account accordingly and advise you once this has been done.

Regards,
The Support Team

:sunny

 

[dani3839]

thats great Luck3Sevens, its always nice when customer suport is
on top of things!!

 

[MsMack]

Not sure if I should have started a new thread, but does anyone know if you buy a Paste and Pay voucher
do you have to use it all at once at one casino??

or can I buy a $20 voucher and use $10 at Lincoln & $10 at Liberty?? (payday isn't till Friday, lol)

THANKS in advance for any help

I guess I could have bought 2 $10 vouchers......... sigh

 

[judyb57]

I have not used that method, but it seems someone said it worked that way

 

[luckyirishgirl]

Not sure if I should have started a new thread, but does anyone know if you buy a Paste and Pay voucher
do you have to use it all at once at one casino??

or can I buy a $20 voucher and use $10 at Lincoln & $10 at Liberty?? (payday isn't till Friday, lol)

THANKS in advance for any help

I guess I could have bought 2 $10 vouchers......... sigh

I THINK you can split it up. IM not 100% though. give it a try. whats the worst that can happen? LOL

 

[Luck3Sevens]

Not sure if I should have started a new thread, but does anyone know if you buy a Paste and Pay voucher
do you have to use it all at once at one casino??

or can I buy a $20 voucher and use $10 at Lincoln & $10 at Liberty?? (payday isn't till Friday, lol)

THANKS in advance for any help

I guess I could have bought 2 $10 vouchers......... sigh

I'm 100% sure, I do it all the time. You can buy just one voucher and play multiple casinos!

 

[dani3839]

thanks Luck3Sevens, I am really going to have to try it

 

[judyb57]

See MsMack, all you gotta do here is post a question and either staff or one of our many great members will help you!

 

[MsMack]

You guys are the BEST!!!!!!!!!

 

[dani3839]

Thanks MsMack!