NS depositing problem

[judyjp60]

has anyone had any problems depositing with there NS today. last night had no problem but keeps declining right now. Inet tells me to keep trying.

judy

 

[judyb57]

It is kind of weird, I know that. I have not tried in the last few days, but I know that sometimes I can use it and sometimes I can't. Just try different amounts and different times.

 

[judyjp60]

Just checked my balance online of my NS card and the money HAS been taken from it.. But there cashier declined it... now what do i do. i better not be out the 45 bucks i just loaded onto it.

 

[CareyG]

Oh no Judy that sucks!! I would call the casino right up! ​

 

[judyjp60]

This is the response i got from the casino

<META name=Generator content="Microsoft SafeHTML"><STYLE>.ExternalClass .ecxhmmessage P{padding-right:0px;padding-left:0px;padding-bottom:0px;padding-top:0px;}.ExternalClass BODY.ecxhmmessage{font-size:10pt;font-family:Tahoma;}</STYLE>Dear Judith
No you will not lose anything, the processor will remove the transaction and restate the credit.
This normally does not take too long to be done.
Let us know if you have any problems.

Wonder how long.."not to long" is

 

[judyjp60]

Well took 24 hours but the casino found there error and credited my account. all is well

 

[judyb57]

Glad to hear of the happy ending. That is one of the problems of cyber banking, lol. Once in a while the money gets lost for a bit. It is always found but really frustrating while its lost

 

[nikkidog]

The same thing happened to me yesterday morning and was told that the money would be returned to my card. Hope I get it back as fast as you did. This is the first time that it has happened to me.

 

[vixen777]

I have heard of this happening it seems to be some kind of delay or something but I bet your funds will be in the casino...

 

[nikkidog]

I just spoke to live chat at the casino and he told me that it will not show up in my account.He said to send a copy of my NS statement to the finance department, and to contact NS and they will know what to do. I really don't want to contact NS, , am afraid my NS account will be blocked.

 

[queenmap]

I just spoke to live chat at the casino and he told me that it will not show up in my account.He said to send a copy of my NS statement to the finance department, and to contact NS and they will know what to do. I really don't want to contact NS, , am afraid my NS account will be blocked.

I have had this same situation happen to me with my NS card. After 5-7 days it will show back up on your card. It sucks I know.

 

[krazy2go]

I had an issue with NS at iNet when NS took out the same deposit 2x putting me in a severe (at least to me) deficit with NS. Lynne at iNet told me she'd look into it and that she'd handle it. And, handle it she did. Within just a few days, NS credited me back the duplicate amount they took out and we're good. So, best bet is contact iNet (the manager) first and when you do, try to include a screen grab of the transaction line item from NS, which is what I did and they will help.

 

[judyb57]

Good advice krazy, thanks

 

[nikkidog]

Well it has been a week today and the money has still not been credited back to my NS account. It is still in the pending status, while all of my other deposits have cleared, even the ones I made after the one on the 9th that was declined. Guess I will just have to wait it out and see what happens.

 

[nikkidog]

Just checked my NS account and the money has been returned. Took just one week.

 

[judyb57]

That is great nikki~ Glad it all was taken care of!