NETSPEND-Need to contact CS

[lkvikings]

I tried to reload to my Net Spend tonight and wasn't able to. There is a message that there is something wrong with my account and I have to contact customer service. I had to do that a while back and they just needed to verify my information. I have been using it more than usual and a little concerned they know what I use my card for.

Any thoughts would be appreciated.

Thanks

 

[judyb57]

I wouldn't worry about it, really. They probably just want to make sure your card was not stolen and that it really was you using it if you used it more than normal. Even my bank will put a hold on mine once in a while until I verify it is me using it and not stolen

 

[vixen777]

I think Judy is right if they question your purchases remember it is none of their business as far as they know you have been shopping for the holidays! Maybe you like to buy music ... it is NOT THEIR BUSINESS ...

 

[cas1944]

I wasn't even able to use my Netspend to do a Western Union.

 

[judyb57]

You mean now cas? I have not used mine for a long time.

 

[nikkidog]

I live in New York state and we are no longer able to do instant bank transfers from our bank to our NS card do to new state regulations, but I am still able to load it by WU. There are also some other states that this has affected. Was anyone here that lives in NYS or any other state told the same thing.

 

[judyb57]

I have never tried to load my NetSpend with my bank account, lol. I just go to the Safeway store and load it with cash.