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If I were you I would send support an email and ask them why your account is locked. If you do not get a reasonable answer, let us know and we can have Vixen check into it when she gets back.
hi, well i did email them a few times but they did not reply back to me and i also email them my doc's to prove it's me and that i'm Canadian, still no answer.
Palmck, one of the Admins will get back to you on this ... sorry for the delay in responding to your post here, we've been a bit tied up. Thanks for your patience!