Free spins at Red Flush! 100% Match Existing Player Coming 3/3/11!

[judyb57]

If I were you I would check that email closer. This one for the 100% offer is not good until March 4th. Usually these are weekend offers and it is not the weekend yet hon.

Also please be aware that the offers for Red Flush and Red FLush USA are totally different. You may have received the wrong one by accident.

 

[dennisculp]

I realize the 100% match is for tomorrow. But, the other email that I received for the 20% match and the 50 free spins on Gift Rap was for today and they just absolutely WOULD NOT give me anything. That, in my book, says they are not honest. Lying is the one thing I HATE the most.
hmmrhmmr
I am sorry, I really don't usually gripe much. I am not able to deposit very often because I live on disability. But, when I do get to deposit it makes me REALLY happy. But tonight everything seemed to all go to HE!! in a handbasket, ya know??​

 

[imlv]

i got a letter and didn't see any free spins ,so i wen't on live chat and all i got was RUDE treatment , the guy i spoke to was so rude he made me feel stupid for asking about the free spins , i promised myself not to bother with this casino again , but i kept seeing this post over and over i went and logged in ,got a pop-up saying i had free spins on Avalon.. i still don't know if i'll play there again , but free is free o u can't get much tighter than 5 lines , which is what i got ...

 

[notesfromabroad]

How can you tell if you used Streak banners to download? My Red Flush account is rfver00158030.

I just spoke to Denis and he was very nice, and said for me to check my account at 6am on Friday, which is tomorrow for me. If I'm eligible, those spins will be in my account.

Good luck to all who get them. If anyone is having any luck, please share just a little of it with me, LOL. I'll let you kiss me 'cause I'm Irish.

 

[salster09]

I was hesitant to comment about this casinos' horrible customer service reps. I thought maybe it was just me, or that I had just caught someone having a bad day, but that obviously is not the case. I had the exact same thing happen to me as stated by a couple of other Streakers here. The thing with the deposit bonuses/emails/mailers being sent by error and them not honoring it whatsoever!..., the rude live support!...just one too many bad experiences where I was left feeling so frustrated! Support is the worst at this casino, and I'm done playing there. This is all based on my own personal experiences I've had with this particular casino.

 

[vixen777]

Everyone please be patient I agree these rude customer support agents cannot be tolerated!! I am trying my best to get this all fixed!

I a thinking the free spins was my error it was for people that have not deposited in a long time for that I am sorry I am only human and I must have misunderstood!!

The bonus issues will be resolved Red Flush has always cleaned up their messes and these rude support agents will be dealt with.

I have a support agent coming in to help PLEASE be respectful everyone!!!

 

[Michael@RF]

Hi there

To those that have been told by our support team that they werent eligable for our weekly free spins, please send us your account details of which we will investigate on. The last thing we would want would be to turn away a good player hence we request you to please send us your account/contact details & we will get back to you as soon as possible. On behalf of our support team I would like to profusely apologize for any abrupt service received from our agents & will do our best to ensure that you (our players) are treated with the utmost level of respect. Please email us your queries marked attention Michael & we will get back to you as soon as possible.

Regards

Michael

RF Host

I received the email, but didn't get any free spins. I also received an email saying that I could also get a 20% match deposit plus 50 free spins on Gift Rap. I made a $50 deposit tonight and was also going to make a deposit tomorrow to get the 100% match. Needless to say, I WILL NOT be making another deposit into Red Flush because not only did I not get ANY bonus (no 20% match or free spins), I got on live chat and spoke to Raymond, who was very rude and actually LIED to me. Then I called in to them and spoke to Oscar (who was a lot nicer than Raymond, but still wouldn't give me a bonus) then I asked to speak to a supervisor. The supervisor, Dennis, was also VERY rude and told me that I would not be getting ANYTHING. I don't know about you guys, but I deposit into casino's where I can get a bonus of somekind to extend my play time. I don't expect to cash out, I expect only to have fun. I can honestly say that at Red Flush, I will not be having any fun because with the THREE people that I spoke to being so RUDE and LYING, it caused me more frustration than any fun that I may have had. Sooooo sad.​

​

 

[vixen777]

Thanks for coming to the forum but can you please leave a email address for the players to send to?

 

[Michael@RF]

Thanks for coming to the forum but can you please leave a email address for the players to send to?

Certainly

Players can email us at [email protected] as well as send us feed back about their experience with Red Flush to [email protected]

Regards

Michael

 

[Silkprint]

Thank you so much for coming here and addressing this Michael ..I love that :] I have been trying to redownload the casino but I can't for some reason ..Even though I cant I still appreciate the fact that you have taken the time to talk to everyone in this thread .

 

[Silkprint]

Hi my little cookie Vixen *waves*

 

[Thumper24444]

Hi all
Just an observation plus my 2 cents worth on this group of casinos ( red gaming ) I read alot of the posts at this forum and at other's as well and I see a common occurrence- that is that they are very misleading in the emails/snail mail concerning promos/free spins ect... I started depositing at this group a few months back and was pretty excited about the Xmas promo they had going on. I deposited many times during that promo and surprisingly I received none of the free spins that were promised in the emails. Looking back I remember that quite a few members here complained about the same thing. And like I said above I noticed the same compaints at other forums. And now I see more confusion/ complaints again??
I myself sent an email asking them to maybe clarify the emails they send and got no reply and because of that I stopped depositing!
I think that maybe they should be looked at closer?
And I agree with the earlier post- the support is in dire need of people skills!!!

 

[CareyG]

Thank you so much Michael for coming to address these players and their concerns. ​

 

[PIXIEW]

I HOPE ITS OK THAT I PASTE MY EMAIL FOR I HOPE IT HELPS AND ALSO WANT TO KNOW IF THIS IS THE 1 EVERYONE IS TALKING ABOUT FOR MINE EVEN MENTIONS I AM A STREAKER

[FONT=Verdana, Arial, Helvetica, sans-serif]Dear XXXXX [/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]As a Streak Gaming member, you qualify for the following offer:[/FONT]​

[FONT=Verdana, Arial, Helvetica, sans-serif]

Get a 100% match of up to 100 on your next deposit​

[/FONT][FONT=Verdana, Arial, Helvetica, sans-serif]

(In local currency)​

[/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif]

That’s right. Simply make a deposit during 4 March 2011 00:001 GMT and 4 April 2011 23:59 GMT to get real value for your buck.[/FONT]​

[FONT=Verdana, Arial, Helvetica, sans-serif]

Plus,​

[/FONT]

[FONT=Verdana, Arial, Helvetica, sans-serif]

With Grand Slam of Slots II just a around the corner, you wouldn’t want to miss out on a chance to​

[/FONT]

[FONT=Verdana, Arial, Helvetica, sans-serif]

win your share of the 290,000 prize pool. Make a deposit today for a chance to earn your seat to the richest online slot tournament.[/FONT]​

<TABLE border=0 cellPadding=2 width="91%"><TBODY><TR><TD height=147 colSpan=2 align=middle> </TD></TR><TR><TD> </TD><TD> </TD></TR></TBODY></TABLE>

[FONT=Verdana, Arial, Helvetica, sans-serif]All the best,[/FONT]​

I HOPE THIS HELPS EONE AND I AM CURIOUS TO HEAR IF THIS IS THE 1 THATS GOT ALL THE BUZZ GOING?
[FONT=Verdana, Arial, Helvetica, sans-serif]Mandy Barrington[/FONT]

 

[bonobagirl]

WOO HOOEY.. I LOVE Microgaming.. I opened my account and sure enough.. 50 free spins at Avalon.. Thanks so much for your informative post.

So happy

 

[judyb57]

Yes Pixie and it also states you get a 100% match on your deposit. Is there any other question about it? Some people got free spins and some did not. Your email says nothing about free spins, neither did mine. So that just means we must not have qualified hon.

 

[marvia123]

I have had problems as well. Especially getting the free spins after a deposit and when I told chat I got the pop up, they would tell me it was a mistake. But there was no mistake I always got the email saying free spins with a 50.00 deposit. I spents way to much money there and had more trouble then it was worth trying to get the spins. plus I have never gotten anything free with out a deposit. there are to many other casinos that will give freebies to their depositors and higher match bonuses. Just my opinion. And yes, I have won in the contest from this site, so I may have won 1% of what I have spent there. I did enjoy their games. to bad they have had problems, hope they can work them out.

 

[judyb57]

If you read the posts above marvia123
, Michael from Red Flush has already addressed this issue and asks players to please email account details so he can look into it if you have been denied wrongly.

Hi there

To those that have been told by our support team that they werent eligable for our weekly free spins, please send us your account details of which we will investigate on. The last thing we would want would be to turn away a good player hence we request you to please send us your account/contact details & we will get back to you as soon as possible. On behalf of our support team I would like to profusely apologize for any abrupt service received from our agents & will do our best to ensure that you (our players) are treated with the utmost level of respect. Please email us your queries marked attention Michael & we will get back to you as soon as possible.

Regards

Michael

RF Host

 

[Iamagambler]

I certainly can relate...re: emails. Won't got into anymore, but am really disconcerted with RF at this point. Maybe will change my mind someday and decided to deposit again!

 

[cas1944]

For some reason I never get an email response.Tried again yesterday.