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$38 Free at Sky Vegas Casino! (Rival)

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Thank you so much Christine for taking the time out and coming to post to our members here. That was very thoughtful of you.:grinclap​
 
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christine said:
Hey Everyone ;-)

Christine here from Vegas Sky.

I very happy that I was referred here by Vixen7777, thanks! If I was not I would not be able to see some of the problems that you guys are having.

Yes, we are completed unindated with support requests, and withdrawal requests and are having an interesting time finding our feet but most importantly is that I agree with all the good, of course ;-), and the bad comments made here. Some bad points have already been addressed and as I read this thread I submitted all the technical issues to our cleaver people and the bad supprot calls to our call center manager with a few stern words of advice.

So guys....and gals, I hope it only gets better as we truly appreciate our players and affiliates and hope to treat you in a manner which you deserve.

I will visit this thread regulary to ensure that we show and prve to everyone that we mean business and our service levels will show that..

Good luck to all and I hope to see you at the casino......

Regards

Christine
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Except us Kentucky people will you see and banned states, However it is real nice of you to write a good reply and are concerned to our problems.:thnks
 
Thanks Christine

vikki38 I am sure Christine didn't mean your comments were ill natured just that there were some comments made regarding bad things about the casino that she needed to have their support and tech people fix
 
Christine its a pleasure to know you are out there willing to help as needed. It's nice to know that a Casino is willing to take extra steps to make sure their customers are happy.:thnks
 
Hey All,

Thanks for the positive comments!!

Exactly, Vikki38, I welcome all the comments good and bad, so I know how to get the correct people to sort them out. It's been far too long that players and affiliates have not recieved service that they deserve. We are trying to change that!

We have had a few issues and we are fixing them as we speak, to mention a few, phone numbers are being corrected, Livechat from the website is being fixed, cashouts have been given priority etc.

If you love our casino and our service tell your friends.....if you have problems, tell me, I'll get them fixed ;-)

Thanks for all your comments, from these, we can only get better!!!!

Regards

Christine
 
Thanks Christine for making a presence here at the forum, I always have much respect for any casino rep that takes time out to come post to members and players. Looking forward to great future with the casino here at the Streak!:proud
 
vixen777 said:
Thanks Christine for making a presence here at the forum, I always have much respect for any casino rep that takes time out to come post to members and players. Looking forward to great future with the casino here at the Streak!:proud
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Hear Hear!!!!!!!!!!!!
 
Welcome to Streak Gaming Christine and thank you for taking the time to address our members problems and put to rest some fears. I think players are just a little leery lately with so many changes going on for the US players.
 
HI Christine and Welcome to the Streak. I would just like to say a big thank you for coming here and explaining to our members. That is very kind of you.

:thnks
 
Help please someone !!! I have tried every link here for this casino and each time this is the message I am getting
The website declined to show this webpage

I even tried a google search and still cannot find this casino. How on earth do you get there to try it out. any ideas???? EEEK this has not been my week:rndr
 
Hi SweetVLW, I just tried the link and it worked for
me dear. are you from Kentucky? I'm from one
of the other banned states and i downloaded the casino.
 
Well I own a business in Kentucky and actually live in Ohio. EEK this has been a nightmare with all these new rules. All I have done is fax fax fax to all the microgramming casinos, even though I have had my accounts with them for years now and now this. I cant even find this casino
 
Are we only allowed to have an account at ONE Rival CASINO, or can we have accounts at all of them and get bonuses at each one? Every time I download a new Rival casino and create an account, it says my account is locked. What is the deal? Just wondering and a little frustrated. Thanks.
 
You are allowed to have an account at all of them icebergs. A lot of people have had that problem for some reason. If it happens, contact support and I am sure they will help you. :snta
 
Hi Judy
Thanks for trying.... Still no luck cannot open that page from anywhere. maybe one of the hosts can help me get to their casino. :arggggg
 
I cant imagine why you are having such a problem Sweet VLW! Maybe call the casino?:hang​
 
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