When did RTG start taking your money out of your account when you have made your playthrough off a freebie!!? I am pissed! I was playing my free 14 i got from Slotastic and had it to over 400..then i played 20 a spin and POOF!! it was taken and left me with 59! Lost it after that. I am not happy and i do not feel this is right at all. Has this happened to anyone else? Is this a new thing with RTG now? DAMN!
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This sint right!
- Thread starter redfawn
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rustyinwest
Junior Streaker
- Joined
- Nov 20, 2010
- Messages
- 162
yah, some of them Auto. deduct your overhead when you reach your playthrough, I have been high betting when its hit the playthrough, and didnt notice till My Max cashout takehome was all gone! Ya gotta pay attention to the remaing playthrough
Thanks friends, i didnt ask about it. I was just very pissed and i dont think that is a fair way to treat depositing players. I have made many deposits with slotastic and have never cashed out. Had i known i would have cashed out my win. I hadnt won in so long that i was excited when i was at/above 400 and had planned on withdrawing at 84. Wasnt sure if the bonus was sticky but just in case. Then that happens.
I sure hope you contact them and let us know what they say! Nothing like getting the rug pulled out from under your feet! I don´t know what a "glitch" is but if a mistake has been made it would be nice if they could fix it before others have the same "glitch" happen to them. Thanks for the warning Red!No, its not a glitch, its just how the freebies work now.
I've had the same happen to me.
As soon as you complete the wagering they take out all the excess money without a warning, without a popup, without notifying the player in any way.
Perfect example of a player trap.
I would advise anyone to keep a hawkeye on your playtroughcounter as soon as you get close to the WR, or you might end up with nothing, or at least an amount far below your max. cashout limit.
Nice try RTG, hmmr back to Microgaming!
I've had the same happen to me.
As soon as you complete the wagering they take out all the excess money without a warning, without a popup, without notifying the player in any way.
Perfect example of a player trap.
I would advise anyone to keep a hawkeye on your playtroughcounter as soon as you get close to the WR, or you might end up with nothing, or at least an amount far below your max. cashout limit.
Nice try RTG, hmmr back to Microgaming!
well i called and here is what i was told...yes, we take the money out as soon as you make playthrough on all free chips! He told me i should always read terms and conditions and i told him i do but had NEVER seen this in it before. Like i said i was playing 20 a spin and just after i clicked it they took it all except the 59. It just isnt right. If they are going to start doing that then they need to at least let their players know..sneeky!
Hmmm, I was not aware of that either. I am sure you are partly right on the comp points red. I know that most of say we read terms and conditions, the thing is you need to read them every time you redeem a coupon (either a free chip or a bonus) The casinos do change things up once in a while and you will not know it unless you read the terms every time, even though you think you are familiar with them.
Yes, thats the only reason I can think of too.
If they had not removed my excess winnings I think I would have had $4.- in comps now instead of $3.-
That would have bankrupted them, no doubt.
precious_woman
Lifetime Streaker
- Joined
- Feb 7, 2009
- Messages
- 711
I haven't had this happen to me personally, but I have had others tell this same tale. Its wrong for them to do it, but Slotastic is NOT rogue like it seems was implied in someones post above. They are sister site to Jackpot Capital. (at least they were not rogue last time I checked!!).
Just be careful with the freebies some of them DO specify that you can't bet more than $1.25 a spin! The terms and conditions are constantly changing and it is our responsibility to read them each and every time!!
my own experience is that RTG seems very very tight lately! I havent' managed a withdrawal and it had been a while since I could deposit, it's very disappointing!
Sorry this happened to you redfawn... IMO its just plain wrong!!
Just be careful with the freebies some of them DO specify that you can't bet more than $1.25 a spin! The terms and conditions are constantly changing and it is our responsibility to read them each and every time!!
my own experience is that RTG seems very very tight lately! I havent' managed a withdrawal and it had been a while since I could deposit, it's very disappointing!
Sorry this happened to you redfawn... IMO its just plain wrong!!
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I've never been that far ahead on an RTG chip to have it happen to me. I'd be upset solely because the rhythm of your play was disturbed, forcing you to quit immediately instead of playing till you were satisfied. Even Rival lets you play till you decide to quit...
Honestly that's why I always get kind of edgy when I play a free chip at all. I don't know if I could handle the emotion of hitting a random and then not really winning it... that's why I like the ones that let me play video poker so I can choose the low bet, make the playthrough and not worry about a huge win. Cashout and try again.
Razor: looked up the definition of glitch, hope this helps:
glitch
<SUP></SUP> <SCRIPT language=javascript>AC_FL_RunContent = 0;</SCRIPT><SCRIPT type=text/javascript>var interfaceflash = new LEXICOFlashObject ( "http://sp.dictionary.com/dictstatic/d/g/speaker.swf", "speaker", "17", "15", "
", "6");interfaceflash.addParam("loop", "false");interfaceflash.addParam("quality", "high");interfaceflash.addParam("menu", "false");interfaceflash.addParam("salign", "t");interfaceflash.addParam("FlashVars", "soundUrl=http%3A%2F%2Fsp.dictionary.com%2Fdictstatic%2Fdictionary%2Faudio%2Fluna%2FG01%2FG0191000.mp3&clkLogProxyUrl=http%3A%2F%2Fdictionary.reference.com%2Fwhatzup.html&t=a&d=d&s=di&c=a&ti=1&ai=51359&l=dir&o=0&sv=00000000&ip=41b9b7e7&u=audio"); interfaceflash.addParam('wmode','transparent');interfaceflash.write();</SCRIPT><NOSCRIPT></NOSCRIPT>Slang .
–noun 1. a defect or malfunction in a machine or plan.
2.
Computers . any error, malfunction, or problem. Compare to the word bug.
Honestly that's why I always get kind of edgy when I play a free chip at all. I don't know if I could handle the emotion of hitting a random and then not really winning it... that's why I like the ones that let me play video poker so I can choose the low bet, make the playthrough and not worry about a huge win. Cashout and try again.
Razor: looked up the definition of glitch, hope this helps:
glitch
<SUP></SUP> <SCRIPT language=javascript>AC_FL_RunContent = 0;</SCRIPT><SCRIPT type=text/javascript>var interfaceflash = new LEXICOFlashObject ( "http://sp.dictionary.com/dictstatic/d/g/speaker.swf", "speaker", "17", "15", "
–noun 1. a defect or malfunction in a machine or plan.
2.
Computers . any error, malfunction, or problem. Compare to the word bug.
C
ceks79
Guest
Sorry but it have been like this for at least a year now at all RTGs I play at when there is a fixed max cashout on a free chip and where the playthrough is shown in the cashier... iNetBet is a clear example with all their new game free chips ive played over the years....and if they are rouge I dont really know since Im not longer a member there......