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Players from Lock Poker have been up-in-arms stemming from multiple problems that have been plaguing the relaunched online poker room, with some players even calling for a boycott from the site.
According to Pokerfuse DOT com, the players’ ire has been directed in large part to deposit problems that have failed to provide credits to players’ accounts after deposits made through a variety of methods.
The players have been understandably frustrated about the on-going problems and some have even taken to setting up threads on the 2+2 forums to call for a boycott of the site with other
forum members even beginning a campaign for an anti-Lock campaign on Twitter.
In an effort to quell this growing problem, Lock Poker released a statement on the 2+2 forums, admitting that the company has experienced a slew of problems, including deposits not being credited to player’s accounts.
In the statement, Lock Poker representative “imjustshane” said: “We have discovered a technical issue where the system passes over a failed transaction message on successful deposits.
This is happening with 5-10 deposits a day. We are working with the processor to eliminate the problem and we have put real time reporting in place so we can find and deal with these problems proactively.
In the meantime, we are working through all known issues. And please continue to send them our way.”
In addition to deposit problems, players have also voiced their frustrations on the company’s inadequate customer support service and the minimal feedback they’ve been receiving from their frustrated emails.
More Details On CalvinAyre.Com
According to Pokerfuse DOT com, the players’ ire has been directed in large part to deposit problems that have failed to provide credits to players’ accounts after deposits made through a variety of methods.
The players have been understandably frustrated about the on-going problems and some have even taken to setting up threads on the 2+2 forums to call for a boycott of the site with other
forum members even beginning a campaign for an anti-Lock campaign on Twitter.
In an effort to quell this growing problem, Lock Poker released a statement on the 2+2 forums, admitting that the company has experienced a slew of problems, including deposits not being credited to player’s accounts.
In the statement, Lock Poker representative “imjustshane” said: “We have discovered a technical issue where the system passes over a failed transaction message on successful deposits.
This is happening with 5-10 deposits a day. We are working with the processor to eliminate the problem and we have put real time reporting in place so we can find and deal with these problems proactively.
In the meantime, we are working through all known issues. And please continue to send them our way.”
In addition to deposit problems, players have also voiced their frustrations on the company’s inadequate customer support service and the minimal feedback they’ve been receiving from their frustrated emails.
More Details On CalvinAyre.Com