Im done with iNetBet and their rude support!

[ceks79]

You gotta hear this:

I tried their free $3 chip for that new game and was lucky to make a withdrawal and I was so ecited I wanted to play more but the pending withdrawal was blocking me from deposit in the cashier so I wrote them this:

Hi,
I wanna make a deposit but I have pending withdrawal of $30 from that new game $3 chip.. Can you flush it or something so it dont block the deposit page in the cashier please? Account:******
Xxxxxxx

Usually they solve that by clear it som the deposit option become availeble again and the withdrawal payed the next day. But now they even processed it within a few minutes and showed up in my NETELLER account, GREAT! How nice!

Them I probably made some kind of mistake by emailing them this:

Hi again,

Wow, that was fast processing, is this always this fast these days like at
many other casinos or was it just because let me deposit again?

Regards,
Xxxxxx

Their replied with this:

Dear Xxxxxx

We have always been the fastest, why do you have to suggest we did it so you can deposit again?
Please feel free to contact us at any time.
Best regards
CSR Alan
iNetBet Support Team

LOL...

I replied:

???

I asked you to do something so the cashier would let me to make a deposit while I had a pending withdrawal, usually it will only aks me to revers any pending withdrawal, but you processed the withdrawal(which were even better) and I only wonder if you process all withdrawals that fast nowadays? And you have never been the fastest paying casino, all my withdrawals have been payed the next day or at least 15 hours later...there are many casino that offer real time withdrawal or instant withdrawals on request via mail or live support which you dont even have.
I asked the question because if you always pay within 5 minutes I would deposit alot more and more often...but maybe this was a one time thing to clear the cashier for me?
You must be the most rude support among al casinos, always thinking the player wanna harm you or insult you in some way!

iNetBet replied:

You were insulting as you normally are.
You asked about a withdrawal and then promptly asked if it was because we want a deposit from you...how is that not rude.

WTF??

I wrote back and a copy to to the manager:

You are just too much. How could I be rude when I already asked you to make it possible for me to deposit in the first mail? It was ME that wanted you to make it possible for ME to deposit which I couldn´t due to the pending withdrawal. And when you solved the problem so fast by cashing out the withdrawal I ofcoarse wondered it was that fast just to fulfill my wishes to make another deposit OR do you have faster payout service these days when I dont know cuase it was long time I made a withdrawal...and I said “like many other casinos” are impoving their payout service....how is that rude?? And “me insulting as I normally are??” Gee, you really got issues of some kind...

And you can forget that deposit I planned to do to continue playing that new exciting game...

I was chocked...and thought for a while...then I sent them another email... this one:

I will do you a favor, after have been a very loyal “insulting?” player for almost 10 years you can go f*** yourselves! (without the ***)

Account: ********

Xxxxxxx

manager replied withing 1 minute:

Dear Xxxxxx

Your account has been closed
Regards
iNetBet Support​

...which I expected.

Im not sure what they mean with "Dear"...probably just to be rude and insulting to the end... I should wite back ans ask questions like they do about every possible deeper meaning behind different words...

By the way I have not been very rude...90% of my mails to them is about promos, bonsues or askign them to redeem my loyalty points when their loyalty points redeem page dont seem to forward my requests...

No other casino treat me like this even though I could be quite pissed sometimes, I have only good things to say about iNetBet except their support...but now they are history, there are some many other alternatives these days which are as good as iNetBet.

Good Luck everyone!

 

[queenmap]

Ceks, I agree that you were not being rude from them emails at the start. Actually, Inetbet's email seemed a bit rude. Sorry about that, as we all know Inetbet does pay and they are fast. Too bad it had to happen with rude support and a closed account.

 

[CareyG]

I have never had a problem with inetbet being rude.

But I do see that the support guy said "You were insulting as you normally are." Which means, they have you flagged as being an insulting obnoxious person maybe? I dont even want to know why he said that but I am sure he has his reasons! LOL ​

 

[judyb57]

One of the reasons we do not allow copied contact like this, is that we do not know how much was left out so that things can be taken out of context, or even if anything has been altered.

 

[ceks79]

Sure...I have asked question about the total lack of random jackpots earlier last year and if there is something changed, and I have had other small disputes with them over the years but I have had many good coverstaions with them too and I have blowed lots of sunshine up their a** and sent screenshots and been happy with them...at least I can separate all this, and a proffessional support should always start as neutral.

In this case I only asked a simple question and I had absolutely no reason to attack them here...first mail as you see my intensions is to make a deposit but I cant..it ME saying that, they havn´t forced me into anything...then they say I think they did it just to rip me off in some way...

And when they say "they have always been the fastest paying casino"..hello, which planet are they from?

Well ,the copied text in just copied...have only bolded some parts and covered my accoutn and name..

I think they should be ashamed "flagging" me and say "Im normally insulting" how the he** can a serious casino even say that?? Ok if I was rude and pissed in this coversation but I was only happy hoping their fast processing was something new(have there been anythign new at iNetBet the last 10 years btw? Not even Live support or email support for some hours each day...

But my $$$$ were good enough ofcoarse...even though "Im normally insulting"



Well, my last transaction with them was a $30 withdrawal, hope it hurts for them...