help with nedplay casino

[palmck]

i need help in contacting support, i tried many times....no chat and no reply back from me emails i send.

Any one know their phone number? im from Canada and i see no number listed for Canadians. Just that i made my first deposit on Saturday and i didn't get my match bonus, though i was suppose to get the bonus automatically but didn't. Or maybe their's something wrong with this casino?????

 

[sorcer3ss (RETIRED)]

I did a casino review earlier and this was the section for support:


LiveChat, telephone and e-mail
The support staff can help you with registering your account, depositing funds and withdrawing your profits. You can reach the Support Desk by e-mail, phone and chat. Chat is avalaible from within the casino client on working days from 10 am GMT untill 10 pm GMT. Phone support is avalaible on working days from 10 am GMT untill 10 pm GMT. Outside these hours you will be asked to go to Nedplay support :: Login to make a ticket. This will be monitored 24 hours a day. The response time can be up to 24 hours. You will receive a response to all your requests.

As you said there were no phone numbers for canadians, I suggest trying their new support page above or the live support during the times mentioned above. Someone else may have a suggestion.

 

[dani3839]

Thanks sorcer3ss, if you still can not get it straightened out
palmck, p.m me your casino id dear and i will
see if we can find something out for you!

 

[palmck]

dani i send you a pm...thanks 4 ur help. hope i get something...:friends


and still no chat available and no reply's.

 

[palmck]

im finally on chat, all i did was log out from the casino and clicked chat...i wonder why???? and all this time i was login to click on chat and it didn't work. im still waiting n see if i'll get a bonus from my first deposit.

ok this is what chat said, will do it manually for you, because it didn't go right...i hope i get something, nothing yet in my account, chat was Nana.

wlcrack

 

[palmck]

I got my bonus finally.....

 

[dani3839]

Ok great dear!!!!

good luck and have fun

 

[sorcer3ss (RETIRED)]

Glad you got it sorted out hon