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Grande Vegas Payout

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Luck3Sevens

Lifetime Streaker
Joined
Feb 25, 2008
Messages
2,234
This is my second payout with this casino, the first was for $200.10. This one was for $500.18. So first I try to auto deposit the check at the Chase ATM and it did not work. Same thing happened last time, but I thought (and was told too!) that it was because of a "dangling chad" that I left on the check. Okay so it took them a few minutes at the Teller to realize they need a different code to deposit since it's a foreign bank. But I got the whole amount deposited no problem.

Today, when I tried to deposit the $500, again I must use Teller services, but this time I am deducted money for the Exchange Rate for Canadian money! The check was deposited for $447.27, over $50 less for which it was written. I am so confused guys. I am not great with math and finances. Shouldn't the bank of Nova Scotia eaten or factored in this cost? Is this usual? Did the bank make a mistake? Help please! :thank you:)HG
 
wow Luck3Sevens, I'm not sure how all the money exchange stuff
works, maybe someone will know a little more and be able to help
 
Last edited:
Dear x,


Thank you for making us your online gaming choice.

We appreciate the time and effort made to provide feedback to us. We will always be grateful to customers like you who honestly express their concerns. Please note, our checks are internationally drafted; from a Canadian bank most banks will have exchange rate fees; this can not be prevented nor can we intervene.

We hope we have answered all your questions. Rest assured, our Withdrawals Team is diligently working to improve and introduce withdrawal methods.


You are vital part of our growth and success and we hope you continue to have good luck with us, thank you for your understanding in this matter.



Yours Sincerely,
Sandy

Slotastic
Casino Support
 
Thanks Luck3Sevens, I guess that answers the question, lol
 

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