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Here's what live support said...
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[FONT=Verdana, Arial]You are now chatting with Kate (General)[/FONT]</TD></TR></TBODY></TABLE>
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
Hi! I downloaded the software and registered using the coupon code "GOLDENGOOSE" but I still haven't received the free $10. Can you look into this for me?[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
It says the coupon has been activated.[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
Unfortunately this code is expired. Please stay with Golden Goose Casino and be informed about new promotion campaigns and bonuses![/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
Your website says that I would receive a free $10 when I registered.[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
Tell me please your login[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
susiej2009[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
Yes, it is, but code GOLDENGOOSE is not valid anymore. [/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
I understand that but on your website the page where you join says and quote "Not only will you have $10 to play with immediately, as a thank you for joining Golden Goose we will also double any first-time deposit you make up to $500!"[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
check on page...https://goldengoosegaming.com/Join.aspx[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
To get the bonus you need to enter the valid code.[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
Then whats the valid code? I didn't find any on this page https://goldengoosegaming.com/Join.aspx[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
This is what your website page says..."Join Golden Goose Casino Today!
Join Golden Goose Gaming today and you’ll receive $10 for FREE with no deposit required! All you need to do is fill out the information below and start enjoying the best online gaming, top-notch customer service and of course, the famous Golden Goose rewards and promotions."[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
Valid code is given by the email in selective way.[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
So not everyone that registers gets the free $10? That's not what your website says.[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
the page where you join says and quote "Not only will you have $10 to play with immediately, as a thank you for joining Golden Goose we will also double any first-time deposit you make up to $500!"[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
Everyone with valid code gets the bonus.[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
Your website say's nothing about a valid code. it's says and QUOTE "Not only will you have $10 to play with immediately, as a thank you for joining Golden Goose we will also double any first-time deposit you make up to $500!"[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
It is necessary to have this code.[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
Then why doesn't your website say that on the page where you join?\[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
can you please refer to the page I'm talking about https://goldengoosegaming.com/Join.aspx[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
We will add updates to the site.[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
Can you please refer to the page I'm talking about https://goldengoosegaming.com/Join.aspx[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
Kate are you still there?[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
Yes, I'm here and I;m on the page you are talking about.[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
ok thank you.[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
Thank You for chatting with us. Feel free to contact us again.[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
Now do you see what I'm saying?[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
Kate[/FONT]
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Kate:[/FONT][FONT=Verdana, Arial, Helvetica]
Yes. I see. Thank you for the information. We will remove that incorrect and misleading text.[/FONT]
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Lizabeth Johnson:[/FONT][FONT=Verdana, Arial, Helvetica]
You are misleading the public and it's wrong. PLEASE CLOSE MY ACCOUNT!!!![/FONT]