EUROPA CASINO
Players who are looking for a bit of class and style to enhance their online gaming experience may want to join Europa Casino, a casino powered by Playtech Software, that has become increasingly popular for its first-class bonus programme and rock-solid reputation since its launch in 2003.
Europa Casino is owned by Imperial E-Club Limited, a company incorporated under the laws of Antigua & Barbuda, which is regulated by the Directorate of Offshore Gaming of Antigua and Barbuda. All casino games have the official approval of the Technical Systems Testing North America Inc. (TST) in Canada, which verifies that the games are accurate and fair. The monthly average pay-out percentage of all casino games amounts to 97.8%.
PROMOTIONS
I am feeling like a VIP with the awesome promotions on offer. New players are welcomed with a 100% Match Bonus up to €100 Free on the first deposit of each month for a full year! High-rollers can indulge in a $500 bonus when making a deposit of €1000 or more and will also be instantly considered for a VIP membership. On top of that, you will also receive an extra bonus of up to 15% when you make a minimum deposit of $50 using one of the alternative payment options, which also includes Moneybookers. You can take advantage of this offer up to a maximum amount of €2000. And to top it off: you will also get a $25 bonus every week that you have made a deposit. Play-through for the welcome bonuses is 20 times the deposit + bonus and these bonuses are non-cashable. Different requirements may apply for different countries, so don't forget to check the general terms and conditions.
Another fun promo is Europa Casino's weekly Email Lottery, where 10 players are randomly selected from the email mailing lists to receive a $50 no deposit bonus. Always check your emails for new and exclusive promotions, weekly loyalty bonuses or freebies! If you want to be on top of the latest promotions at all times, you can also install Speedy Alert to receive instant updates straight to your desktop. And also don't forget the generous comps program, where every $10 wagered earns you 1 comp point.
GAMES
Both the website and casino software are available in 14 different languages. The casino lobby has a classy touch about it and seems to promise that you are about to have a rewarding time. Over 100 casino games can be played in the download casino, as well as in the instantly accessible flash version of the casino. You can also view the different games on the website and learn a bit more about the history of the games and how they are played. In addition to the many slot games, roulette, blackjack, craps, video poker and baccarat games, you may also want to try out the enticing Asian games. Want to go for the big bucks? The progressive jackpots at Europa Casino currently amount to more than €2.4 million.
I usually like to have a go with the fun Arcade games. One of my personal favourites is the Penalty Shoot Out where the odds for the different angles are conveniently listed before you try to score a goal.
Europa Casino is also part of the Elite Challenge, which offers you the chance to win big prizes in several live slot and table game tournaments. This tournament platform offers players "real-time" updates, so that you can check your ranking at any time.
BANKING
Deposits can be made in C$, AU$, $, €, and £. Europa Casino offers an overwhelming range of payment methods, which include Credit and Debit Cards, Moneybookers, Neteller, Instadebit, ClickandBuy, Click2Pay, Ukash, Paysafecard, Entropay, Bank Transfer, as well as many different instant bank transfers for players from the Netherlands, Scandanivian countries, German speaking countries, Portugal, Poland, Russia, Czechoslovakia, Hungary, Chile and Brazil.
When you have made a cash-out request, a standard pending period of 4 business days applies. Withdrawals to e-wallets are usually processed within 48 hours once this period has elapsed. Compared to all other payment options, it is obviously the fastest way to receive your winnings. You may want to consider to become a VIP player, because the pending period will then be considerably shorter!
CUSTOMER SERVICE
... is excellent in my experience. There is a live chat option available in the flash and download casino, 24 hours a day, and it's always a pleasure to have a little chat with them. You can view the elaborate F.A.Q. section on the website and, if you are not able to find an answer, you can send your questions to one or more of the 4 email addresses or use the questionnaire and feedback forms on the website. I am impressed with the fast responses from customer support, that is 15-20 minutes at the longest. Alternatively, players from Canada and the United Kingdom can use the toll free phone number and an international phone number is available to all other players.
CONCLUSION
First-class bonuses and excellent customer service sum up my gaming experience with Europa Casino. It is a friendly casino that gives much consideration to all its players; you don't have to be a high-roller to feel like a VIP!
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