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Crazy Promo at " The Gaming Club" , please help

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Sponge29

Junior Streaker
Joined
Mar 30, 2008
Messages
62
Hey all streakers,

i placed it here because i hope that alot of you read this thread and i hope for you support!

On tuesday i recieved an email from The Gamin Club Casino. They offered me a welcome-back-bonus because i wasn`t there for a long times because i lost my reasons to deposit there after a few problems with them.
Now this promo came by email:

150% Bonus up to 200% on first deposit

+

a surprise on the next day.

Ok, i said ok, sounds good. I logged in , activated (claimed) the promo and made my deposit. I began to play but after more than 1 hours the bonus doesn`t came. I thought ther must be a problem and went to chat.
They said it could be a mistake by the system and the Supporter credited the bonus manually. Till here, no problem for me, could happen!!

Then on next day (20 minutes ago) i went again to support and asked for THE SURPRISE and explained the problem with the bonus before.

Supporter chekced and checked and then he came and told me:

They had a confusion about that promo intern, and they said now that "SURPRISE" will come ON NEXT DAY again, and there is nothing they can do NOW.
I asked what will be the surprise for my deposit i will get on next day???

The supporter said: " THE SUPRISE WILL BE A NEW BONUS OFFER FOR another deposit" !!!!!!!

I was really disappointed and felt very joked. I am online since we have the internet and i am in onlinecasinos since we have onlinecasinos in the www, but i NEVER have heard about such a ..... promo!!!!! I am one of the leaders of a big private players-club and i didn`t know if i should laugh or cry about such a ........!!

So please, all player`s which had or have the same problem with The Gaming Club, please go to support and tell them how ....... such bad tactics are if they joke their high loyal players that way.

You all know, The Gaming Club is one of the casinos with ALOT of promos at the same time, means: Where or what is "THE BIG SURPRISE" at a casino like Gaming Club if a present or surprise is only another deposit-bonus promo????? And what if they dont say it clearly and handle the "suprise" like a mysterium before you deposit????

I forgot, sorry, at the top of the EMail was a banner with !!! PICTURES OD THE GAME MAD HATTERS !!!!! So comeon my friends ;-) we all know that the only surprise could be some free spins on Mad Hatters and not another deposit-bonus!!

I told him that i and our members (of OUR sites) will not accept that and will feel joked and that we would play in all other casinos out there if a casino try to joke us that way because we are real high loyal players if a casino is trustfull for us ;-) and if the have surprises from time to time and on festive days for us players.

I left the conversation and deinstalled The Gaming Club from my PC.

Thank you all for your time and your interest. I hope streakgaming could it stay here for a while that alot of players will find. In the other categories most members don`t see it because ;-9 they are only here to find free chips, and i think thats ok too ;-)

To all streakers and streakgaming:

Wishh youuu alll haappyyyyy eastern aaaaaaaand alot of eggs in pink, brown, yellow, red, blue, purple, green........silver.......gold............and for biggest winners or player of us all............. in platinum :-D LOLOLOL

bye all great streakers :rock
 

dani3839

Administrator
Staff member
Joined
Jan 17, 2008
Messages
84,800
hi Sponge29, sorry this happened. I'm curious to see if it happened to anyone else.
seems like the casino could have done something for better for the surprise then another
bonus. your right, they do kinda make it sound like free spins or something
 

vixen777

Owner
Staff member
Joined
Jan 14, 2008
Messages
63,458
Hi there I am sorry this has happened and will send this concern to my contact there for you asap!
 

Sponge29

Junior Streaker
Joined
Mar 30, 2008
Messages
62
Hello again,

first happy eastern :) and thank you for your support. I am disappointed that it happend like i said before, noone find this thread and only moderators see and answer but ok.

I went to the casino today and checked the "surprise" and i was more than disappointed. The "surprise" is a NEW PROMO, players need to deposit again with a min. of 20 and recieve a unbelievable 10 % !!!!!! bonus on their deposits. Sorry, they can do if they want but i think that is a big joke.
I had a german supporter and wanted to explain her about it all but it looked like she had no time because before i could type what i had to say, she send again and again what she wrote and i had no chance to come to explain. She was extremly unfriendly and i think you know how supporters act if they only want that you read what THEY have to say.

I broke off the chat and said to her that i will deinstall the casino and will never turning back.

I think there are enough onlinecasinos out there and we dont need casinos like these which try to catch players with stupid bonuses or tricks like these.

I played alot at their casino in the past. A half to one year i deposited several days every week there and never had a real chance but i felt that they haven`t honored it if a player came back every day. So i ..... on this casino and hope that alot of our members will do so too ;)

Happy eastern to all and best greetings

Hank
 
Last edited:

dani3839

Administrator
Staff member
Joined
Jan 17, 2008
Messages
84,800
Happy Easter Sponge29, I'm sorry again this happened. I'm not sure if customer support
realizes how important they are. it just upsets you more when they act like what you have to
say is not important.

:hoppy
 

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