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Cocoa Casino.... Anyone have problems with......

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Ladidi4

Banned
Joined
Jun 26, 2008
Messages
31
slow or no response form Cocoa Casino? I e-mailed support on Nov 13th requesting a referral for use-my-wallet and never did get a response from them. Since then I signed up with ewalletexpress and have deposited.

I cashed out $200.00 on Friday and faxed my paperwork early yesterday morning. Since I got no confirmation of reciept of that paperwork, I logged into live help. I know you guys say this is a great casino and they could have been just having a bad day, but, I felt like I was a real bother to the lady I was chatting with. I requested an e-mail saying my fax was recieved and readable but I have yet to recieve that either.

Is this "normal" customer service for them?

Thanks...........ladidi4
 

CareyG

Owner
Staff member
Joined
Jan 8, 2008
Messages
67,172
I have never had to wait that long for a response from them, they are usually very quick. Maybe give them a call?
 

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