Anybody else having problems with Intertops today?

dipstick42 · Apr 21, 2010

I have been with Intertops since the mid-90's when they first went on-line (and have been a VIP there since they began the program) and I have very rarely had any trouble there. But today, I tried to log in and received an error message that my sportsbook account (which I use every day) has been "temporarily closed for security reasons". And when I try to run the casino software, it won't even connect, as if the whole system is down. This makes me wonder if this is really an individual problem with my account or if something is going on with Intertops itself right now. I e-mailed support, of course, but have not received a reply yet, which is also unusual as Intertops usually answers all e-mails within minutes.

Strangely, my Royal Joker account is working just fine. I assume Intertops still owns RJ as well?

CareyG · Apr 21, 2010

I cannot log into my Intertops account either......was wondering whats wrong myself!

dipstick42 · Apr 21, 2010

I still haven't received a reply from support, but I tried again and found that I can log into my sportsbook account now. I can also log into both poker clients (Micro and Cake). But still no casino.

dipstick42 · Apr 21, 2010

Okay, I received a reply from VIP support reactivating my account. They said they just needed me to submit a credit card authorization form (which is strange because I submitted that form for this card years ago) and recommended that I only make deposits with Wired Plastic or Quicktender (which are the only methods I ever use anyway.)

I guess the casino not loading was a separate issue. I see that there are two new games added, so I guess the software was down while they were updating.