Did you have to send in all your docs? I had to verify a money amount that was deposited in my account! Here is the email I received. It's not like I have never withdrawn from them before.....
Dear Katherine Anderson,
You have recently requested a withdrawal from your QuickTender account. In accordance with our internal rules and policies, as well as anti-money laundering procedures, we need to confirm that QuickTender Holder is the holder of the bank account and the true beneficiary of the funds. So that we can process your withdrawal, we need to confirm your name, date of birth, residential address and bank details. To be able to confirm this information, we would like you to send us:
• A copy of your utility bill or bank statement (displaying your name, address, bank details and dated within the last three months) to
[email protected] . Please note we do not accept on line screenshots.
We also need you to send one item from the list below:
• A valid copy of your passport (the page displaying your photograph, date of birth and full passport number),
• A valid copy of your national identity card displaying your photograph and full identity card number,
• A valid copy of your photocard driving licence displaying your photograph, full driving licence number, date of birth and address.
In order to make sure that we can deal with your account as quickly as possible please make sure that the documents you send us, including any photographic i.d., are clear and legible. If they are not this could cause a delay whilst we ask you to re-submit clearer copies.
Please note that any information you provide us will not be shared with any third parties other than in accordance with our Terms of Use (See QuickTender Privacy Policy).
If you have any difficulties providing copies of the documentation referred to above, or if you have any questions, please contact our Security Team who will be pleased to assist you.
If we contact you or you contact us by telephone, please note that QuickTender staff will never ask you for your password
Once we have received your documents and been able to confirm the information, you will receive an email confirming that your withdrawal request has been processed and you will be able to have access to your funds between 2-5 business days.
Thank you for your patience and co-operation.
Best regards,
QuickTender Security Team
