Go Wild Casino Is A Rough Casino

[slotmom]

Go Wild Casino Is a rough casino Just want to warn everyone
Here is a conversation with the casino support I had today . I feel you all needed to know . So beware
You are now chatting with 'Jenavive'
Jenavive: Hello Sandra
Sandra Cunningham: Hi I was refering people to your casino
Sandra Cunningham: and this one posted this replie
Sandra Cunningham: can you tell me why she is not getting the bonus
Sandra Cunningham: Here was what support told me Jason: How are you today ? heather baze: HI I have a referral from acct vgwr00015469 heather baze: Sandra Cunningham has refereed you and you would like the free $30. heather baze: and I would like Jason: Heather, can you please tell me your account number ? heather baze: vgwr00093533 Jason: Heather, currently, the best promotion I have for you is an AMAZING 100% bonus up to $100 on your first deposit. heather baze: Awwwwww why? Jason: Because I can see that your referral is not eligible for bonuses\ Jason: I'm really sorry to tell you this heather baze: ok thanks any way Jason: Though, I would be more than happy to credit that great first deposit bonus for you NO BONUS
Sandra Cunningham: are you there
Jenavive: I am :0
Jenavive:
Sandra Cunningham: why are you not excepting my referrals
Jenavive: I am just checking what is going on Sandra
Sandra Cunningham: I also was told you where going to have a affiliate program too and that was quite awhile ago too
Jenavive: Could you please tell me if this issue was about free $30 bonus or about referral bonus?
Sandra Cunningham: both
Jenavive: I am afraid that Jason was right Sandra
Sandra Cunningham: right for what
Sandra Cunningham: not giving the bonus
Sandra Cunningham: or my referrals
Jenavive: Your friend Heather haven't made any single deposit
Sandra Cunningham: I took it as both
Sandra Cunningham: she just signed up right
Jenavive: So she is not eligible to receive any referral bonus
Jenavive: About that free $30 bonus...
Sandra Cunningham: I am the referrie
Jenavive: That promotion was over few months ago
Jenavive: I will explain step by step
Sandra Cunningham: I did not know the bonus was over I have seen it still posted in othere forums
Jenavive: It is unfortunate situation Sandra
Jenavive: Forums often does not update their posts for a long time
Sandra Cunningham: so you are also saying I should not send any more referrals to you right because I will not get any credit for them right
Jenavive: So what I wanted to say is that free $30 promotion is over and right now we do have that promotion offer Jason gave to your friend
Sandra Cunningham: Do you have a affiliate program yet
Jenavive: Now about that referrals
Jenavive: When you want to invite a friend first thing you need to do is to send us an email with your account number and emails of all the friends you referred to us
Jenavive: Before they sign up
Sandra Cunningham: why what is the differance
Sandra Cunningham: they sign up from my link or I send them to you it is the same
Sandra Cunningham: no matter what I should get credit for a refferal
Sandra Cunningham: your just tring not to have to pay me
Jenavive: You can check everything about referrals on our promotions page
Sandra Cunningham: this has been going on sence day one
Jenavive: There you will see Invite A Friend topic
Sandra Cunningham: So I have not gotten any credit at all right
Jenavive: Second thing is that every friend you referred to us need to make at least one successful deposit of of $/€/£ 50 minimum and complete at least 50% of the deposit bonus turnover.
Jenavive: Those are the Terms and Conditions
Sandra Cunningham: so answer my question
Sandra Cunningham: either yes or no
Jenavive: Right now you are not eligible to receive refer a friend bonus
Sandra Cunningham: And I probley will never get any thing from your casino right
Jenavive: You will, of course
Sandra Cunningham: I am not happy with all of this
Jenavive: :0
Jenavive:
Sandra Cunningham: I am felling right now that you are a rough casino
Jenavive: As I said you can read everything about Invite a Friend in our Promotions page
Sandra Cunningham: I will post this in my forum about your casino and many more
Sandra Cunningham: for bad casinos is that what you want
Jenavive: I am really sorry because of the inconvenience and would like to ask you to understand that we are doing everything due to ours Terms & Conditions
Jenavive: our*
Sandra Cunningham: yes and not for the players and forums just for you that is what it is all about right
Sandra Cunningham: you would not want to make others happy just your selfs
Jenavive: You need to understand that our players satisfaction is in the first place
Sandra Cunningham: right you could have fooled me
Sandra Cunningham: I have never had a Microgaming casino ever acted like this befor
Sandra Cunningham: I have always loved micro casinos till now
Jenavive: Sandra I do understand how you feel
Sandra Cunningham: how did you satisfie me or my referrals
Sandra Cunningham: do you
Jenavive: That was obvious a misunderstanding
Sandra Cunningham: now what am I to do with my referral I guess it is to best interest to pull your add because you are not a casino I would recamend to all the players out there
Sandra Cunningham: I was told to when you get a affiliate program that My referrals would get transfered to it . Now I even dought that
Sandra Cunningham: so you have nothing eles to say to me
Sandra Cunningham: So when are you getting affiliate
Sandra Cunningham: I have asked this about 3 months ago
Jenavive: About our affiliate program you need to send an email to [email protected]
Sandra Cunningham: I have
Sandra Cunningham: and gotten no where
Jenavive: Our marketing team is dealing with this
Sandra Cunningham: I got that answer back then too
Jenavive: They are the one who can give you the answer
Sandra Cunningham: tell them to send me a emai I never get any answers
Jenavive: They will send you an email as soon as they set everything
Jenavive: I can assure you in that Sandra
Sandra Cunningham: ya I heard that too awhile ago
Sandra Cunningham: It is pretty sad the way you folks here are handling all of this
Sandra Cunningham: sure not a casino I want to chance my money at
Sandra Cunningham: I will go put all my money into another casino that can be trusted
Jenavive: http://www.gowildcasino.com/promotions.html
Jenavive: I want to send you a page where you can get all the info about all of our promotions and about Invite a Friend ...
Sandra Cunningham: I will list you as a rough casino ty very much and will pull your add and post this in othere forums as many as I can . Have a great day
Sandra Cunningham: I will start with mine
Jenavive: I am really sorry because of this misunderstanding and I do hope that in the future we will be the right choice for you and your friends to have some fun
Sandra Cunningham: and I will deliet your casino from my computor
Sandra Cunningham: there was no misunderstanding
Sandra Cunningham: you are only here for yourselfs
Sandra Cunningham: bye
Jenavive: Hope that you will change your mind Sandra
Sandra Cunningham: NEVER
Sandra Cunningham: you are a unsafe casino
Sandra Cunningham: there are too many out there to chose from and this one is off my list and hopfuly more will think the same way
Sandra Cunningham: I am off to post you as no good casino

 

[MotelPrisoner]

The way I read this is...someone told you that all your referrals would be transferred to your affiliate account sometime in the future when the affiliate program became available.

Now you have been making referrals without that affiliate program in place. Therefore, you have no affiliate agreement to bind the casino to; BUT they do have a referral program to bind you to. Apparently, your referrals are not making a single deposit as per the referral agreement. Thus, you aren't getting credit for referrals.

If I do indeed have this correct...then the casino is well within their rights to deny your referrals a bonus and also to deny you any referrals. No one is following the referral agreement.

You also say that you were unaware that the 30.00 bonus promo had ended a few months ago. It is your responsibility as a board owner to double check and make sure whatever offers you post are still valid. A quick check with Live Help could have saved you all this aggravation. That's what happens when you just go by whatever other forums have posted and take the easy way out.

I'm sorry; but I can't fault the casino for following their own terms. It would be a different story if you saw the 30.00 offer on the casino's home page.

 

[luckymesomeday]

The way I read this is...someone told you that all your referrals would be transferred to your affiliate account sometime in the future when the affiliate program became available.

Now you have been making referrals without that affiliate program in place. Therefore, you have no affiliate agreement to bind the casino to; BUT they do have a referral program to bind you to. Apparently, your referrals are not making a single deposit as per the referral agreement. Thus, you aren't getting credit for referrals.

If I do indeed have this correct...then the casino is well within their rights to deny your referrals a bonus and also to deny you any referrals. No one is following the referral agreement.

You also say that you were unaware that the 30.00 bonus promo had ended a few months ago. It is your responsibility as a board owner to double check and make sure whatever offers you post are still valid. A quick check with Live Help could have saved you all this aggravation. That's what happens when you just go by whatever other forums have posted and take the easy way out.

I'm sorry; but I can't fault the casino for following their own terms. It would be a different story if you saw the 30.00 offer on the casino's home page.

"I AGREE" THANK YOU, MP!

 

[judyb57]

I don't know anything about this casino, so will say nothing except that it is NOT a casino supported by Streak Gaming.

 

[MotelPrisoner]

It really makes no difference which casino it is. When you don't take the time to read the T & C's or check to make sure any offer you post is valid...then you and your members are going to get burned.

That's just part of being a board owner. You can either do it the right way and protect yourself and your members from things like this happening; or you can just wing it and suffer the consequences.

I also hate to see an innocent casino get slammed and drug through the mud for someone's lack of knowledge about the offers they are posting. We have enough problems in the gambling world without creating any more!

I'm just glad nothing like this ever happens at the Streak because I KNOW everyone here checks this stuff out before posting promos! It's part of the reason I place my trust in the casinos and offers I find here.



(Stepping off my soapbox now...lolzz)